Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
Clean
Breakfast variety
Noise
Untidy breakfast room
7.0/10
Very good
Rooms
7.5
Location
7.0
Service
7.3
Dining
6.5
Guest reviews
7.0/10
based on 5 reviews
8.0
8.0/10 based on 1575 reviews
Jerome
United States,
March
2024
6.6/10
My stay at the hotel was convenient for my one-night trip after attending a wedding party in Leuven. The rooms were basic but served their purpose well. The staff was mostly friendly and professional, although there was a bit of a wait at the reception. The location was decent, but the commercial and industrial area made it a bit quiet at night. The dining options were available but a bit overpriced. Overall, it was an okay stay with some minor drawbacks.
Rooms
7.0
The rooms were basic but perfect for a short stay, equipped with essential amenities.
Service
7.0
The staff was friendly and professional, although there was a bit of a wait at the reception.
Location
6.0
The hotel is located in a commercial and industrial area, making it a bit quiet at night, but still within walking distance of the center and the station.
Dining
6.0
The dining options were available but seemed a bit pricey for what was offered.
Facilities
7.0
The hotel provided basic facilities suitable for a short stay.
David
United Kingdom,
March
2024
8.0/10
I thoroughly enjoyed my stay at the hotel. The rooms were spacious, clean, and cozy, offering a great bathroom experience. The service was exceptional, with the staff going out of their way to assist and accommodate my needs. The location was convenient for exploring the city, with easy access to transportation. However, the dining options were limited, affecting the overall dining experience.
Rooms
9.0
The room was spacious, clean, and quiet, providing a comfortable and relaxing environment.
Service
9.0
The staff were very helpful and courteous, making my stay even more pleasant.
Location
8.0
The hotel's location was ideal for exploring the city, with easy access to transportation and nearby attractions.
Dining
6.0
The dining options were a bit limited, impacting the overall dining experience.
Facilities
8.0
The facilities offered everything I needed for a comfortable stay.
Cliff
United Kingdom,
August
2023
7.2/10
The hotel room, like one you'd find in a Premier Inn for example, was comfortable and clean, but my stay was affected by the noise from a party next door and the untidiness of the breakfast room. On the bright side, there was a large variety of items available for an English breakfast.
Rooms
8.0
My room was comfortable and clean, just like what I'd expect in a Premier Inn.
Service
7.0
The staff were friendly and helpful overall, but some interactions were lacking in friendliness. The lady who checked me out was especially pleasant.
Location
6.0
The hotel is located in a commercial and industrial area, so it can be quite quiet in the evenings. It's right across the street from a gigantic Stella Brewery, offering easy access to more restaurants and bars.
Dining
7.0
The dining experience was a bit disappointing due to the high cost of 20 euros for some meals, and it got very busy around 9.30. However, the food quality was excellent, but the price was a downside.
Facilities
8.0
The hotel facilities were good and had everything I needed during my stay.
Clean
Noise
Iain
United Kingdom,
June
2023
6.8/10
The hotel's rooms had all the basic amenities but were small and had a bad smell. They were facing a Main Street. Despite these issues, my stay was comfortable. The service provided was mixed with instances of quick repairs but poor English-speaking staff. The location was convenient, closer to the road, with easy access to the city center. The dining experience offered a variety of foods, and the facilities were satisfactory.
Rooms
6.0
The rooms, although small and with a bad smell, had all the basic amenities needed for a comfortable stay.
Service
6.0
The service had some ups and downs, with quick repair responses but poor English-speaking staff.
Location
8.0
The hotel's location was convenient, being closer to the road and offering easy access to the city center.
Dining
7.0
The dining experience was a mix of good and normal, offering a variety of foods but with some areas to improve.
Facilities
7.0
The hotel's facilities were sufficient for a comfortable stay.